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ORARRP.EXE and Windows Vista [message #276260]

Wed, 24 October 2007 09:50

ldramirez14
Messages: 3
Registered: October 2007

Junior Member

Hi everyone

We have web applications that use orarrp in order to print our reports. It works fine but some people that uses Windows Vista told us that they were unable to install it, with the next error message:

---------------------------
OraRRP Error
---------------------------
Unable to create entry in Registry for HKEY_CLASSES_ROOT\.rrpp, error code: 5
---------------------------
Ok
---------------------------

We checked the user rights and there's no problem with that. Maybe somebody can help us with this situation.

Thanks for all your help.

Luis R.

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Re: ORARRP.EXE and Windows Vista [message #276315 is a reply to message #276260]

Wed, 24 October 2007 15:39

Littlefoot
Messages: 21813
Registered: June 2005
Location: Croatia, Europe

Senior Member
Account Moderator

Quote:

We checked the user rights and there's no problem with that.

Does it mean that user who tried to install this software had administration rights on MS Windows Vista, but still failed to do it?

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Re: ORARRP.EXE and Windows Vista [message #276319 is a reply to message #276315]

Wed, 24 October 2007 16:14

ldramirez14
Messages: 3
Registered: October 2007

Junior Member

Yes, altough the user has administrator rights it's the same problem. We tried in other machines with Vista and it's the same situation.

In fact, we don't know if the orarrp application is supported by Windows Vista.

Thanks for al your help.

[Updated on: Wed, 24 October 2007 16:16]

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Re: ORARRP.EXE and Windows Vista [message #276322 is a reply to message #276319]

Wed, 24 October 2007 16:33

Littlefoot
Messages: 21813
Registered: June 2005
Location: Croatia, Europe

Senior Member
Account Moderator

As the last available version was made in 2004 (when MS Windows Vista wasn't available), and as there's no official support for this product ... well, it seems that ORARRP might not work properly on Vista.

I'm sorry, but I'm unable to help you any further.

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Re: ORARRP.EXE and Windows Vista [message #276597 is a reply to message #276319]

Thu, 25 October 2007 10:30

ldramirez14
Messages: 3
Registered: October 2007

Junior Member

Thanks for all your help Littlefoot!!! Well, it seems that we need to find another way for our Vista customers.

Thanks again!!

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